Refund policy

Faulty goods

If you think your goods are faulty return them to us in person or send them to us with a covering letter containing your contact details and any relevant information.

Once we have received them we will assess the problem and contact you to discuss the options.  Our first option will be to repair or replace the goods, if this is not possible we will refund the purchase price. Replacement goods will be sent freight free.

Unused goods

Goods complete in their original package and unused may be returned to us for a refund within 2 weeks after purchase. This does not apply to items that have been specially ordered or modified to your specifications.

Proof of Purchase

We require a copy of your receipt or as many details about the transaction as possible to allow us to find the transaction on the computer.

Refunds

Will be made using the same form as the original payment and will exclude the cost of freight.